How to track your order
When your order has been dispatched, you will receive a shipping confirmation email that will contain your tracking number.
Please take your tracking number from the shipping confirmation email, and track here.
As an online customer, all orders are sent with New Zealand post and can take up to 14 days to arrive. However, they generally arrive within 3-8 working days. Gift cards are only shipped via standard shipping and are not tracked.
As our orders are shipped from Australia, any orders may be stopped by New Zealand customs for border clearance, and you may need to complete a form with a code to release your order. During the current period of restricted travel, please allow a few extra days for your order to leave Australia.
Click here to view shipping options and estimated delivery times.