Online Stores FAQs

Shipping and Deliveries

• Shipping Options and Estimated Delivery Times

Change of Mind Returns

• How to return or exchange items bought in store
• How to return or exchange items bought online
• Change of Mind Returns and Exchanges Policy

Warranty Information

• Pandora Warranty and Consumer Law
• How to Make a Warranty Claim

Terms and Conditions

• Click & Collect Terms and Conditions
• Online Store Terms and Conditions
• Website Terms of Use
• Promotional Terms and Conditions

Payments

• Payment Options Accepted Online
• Payment Options Accepted in Store

Pandora Corporate Information

• Pandora Careers
• Pandora Company Information

Pandora Club

• Sign Up or Login to your Pandora Club Account
• Pandora Club Birthday Discount
• About Pandora Club and FAQs

Jewellery Guide and Care

• How to Care for Your Pandora Jewellery
• Bracelet Guide
• About Pandora Jewellery
• Size Guides

Online Store FAQs

• Updating an Online Order
• How to Shop Online
• Buying as a Gift
• Contact Our Team for Assistance

Store Locator

• Store Locator

Privacy Policy

• Pandora Cookie Policy
• Pandora Privacy Statement
• Pandora Privacy Policy

Gift Cards

• Check my Pandora Gift Card Balance
• About Pandora Gift Cards and e-Gift Cards