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How To Shop Online


How to shop online


To find a specific item on our Official Pandora Online Store (found at try entering any of the following in the Search field which is located to the top left of your screen:

  • •   The name of the product, for example; ‘Crown Ring’
    •   A description of the product, for example; ‘Crown’
    •   The item code, for example; 190880CZ


Alternatively, you can browse by category, for example; select 'Charms,' then use the product filters to browse within a category, for example; silver, with stone, colour or price.



Gift Message


Please enter your gift message in one line without hyphens or other special characters; the only exception to this are full stops, commas and exclamation marks. Using these guidelines will ensure your message accompanies your Pandora order.


Alternatively, you can leave the gift note message blank and we will include a blank Pandora gift note with your order for you to personalise your own message.


If you would like assistance in placing your online order, please don’t hesitate to reach out to our Customer Experience team. You can call us between 11am - 7pm Monday to Friday NZST on 0800 489 489, connect with us via live chat or submit an online enquiry via