$139 for selected Moments Bracelet & Charm set. *Selected items only. Limited Time. T&Cs apply.

FREE 2 HR CLICK AND COLLECT if you order before 1PM!

FREE EXPRESS DELIVERY for ship to home orders over $120. T&Cs apply.

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Shipping Options and Estimated Delivery Time

 

Pandora offers a range of delivery methods to suit your online ordering needs. 
 
 

 

Shipping Method Cost $NZD Delivery Timeframes
Metro Regional Remote
DHL Express

FREE for orders over $120*

$14.95 for orders under $120*

 2-4 business days 4-10 business days 10-15 business days
Physical Gift Card $7.00 7-10 business days 10-16 business days
eGift Card FREE 1 business day
Click and Collect FREE Ready same day for orders placed before 1PM  Not available

*Click & Collect, Physical Gift Cards, and eGift Cards items do not count towards the $120+ spend threshold to qualify for free standard shipping.

 
As all DHL Express orders are shipped from Australia, your parcel may be stopped by New Zealand Customs for border clearance. In these instances you may be asked to complete a release form to assist with processing your order. 
 

If you are not at home at the time of delivery for:

  •  Parcels sent via Standard or Express shipment methods, a postal collection card will be left for you. Please take this collection card to the Post Office listed on the card, along with valid photo identification, to collect your parcel.
  • Please be advised Pandora does not ship to P.O Boxes or Parcel lockers as we require signatures for all of our deliveries.

 

If you have any questions about your parcel delivery status, please contact our Customer Experience team via aunzsupport.pandora.net. Please note that once an order has been placed, we may not be able to edit your order details or cancel your order. 

 

 

 

DISPATCH TIMES

 

We aim to process and dispatch all online orders within 1-2 business days from the order being placed. Once your order has been dispatched, you will receive an emailed shipment confirmation with a tracking number. Please note that business days do not count Saturdays, Sundays, or any Public Holidays. 

 

 

Order Packaging

 

As part of our sustainability commitments, all online orders will be sustainably packaged together within one jewellery box unless individual gift packaging is selected. 

 

For gifting purposes, you may select individual gift packaging in the checkout. Your gifts will be individually placed in our signature Pandora box with a gift bag and printed gift message, all for A$1.00 per gift. We recommend that you include your name in your gift message so that your recipient is informed of the sender.

Our gift packaging includes:

  • An individual jewellery box
  • 100% recyclable gift bag
  • A personalised printed gift message