Sustainability

In early 2020, Pandora committed to be carbon neutral in its own operations by 2025. This includes our crafting facilities, offices, retail stores, and warehouses.

By 2025, all gold and silver used in our products will come from recycled sources.

We are committed to sourcing 100% renewable electricity at our own crafting facilities by the end of 2020.

By joining the Science Based Targets initiative, we have set out to reduce carbon emissions across our full value chain in line with the Paris Agreement.

The environmental cost of cubic zirconia is just 0.001% that of a mined diamond.

By sourcing recycled metals, we will cut carbon emissions by two-thirds for silver and by more than 99% for gold, according to life cycle assessments.

In 2019, silver accounted for over half of our materials, measured by weight – and 71% of all our silver and gold came from recycled sources.

Our high recycling rate is mainly driven by 100% recycling rates for our four primary waste streams: gypsum, glass, wax and rubber.

In aiming to reduce our wider environmental footprint, we work towards all of our materials being renewable, recycled or otherwise sustainable.

By switching to 100% renewable energy, Pandora will reduce its annual carbon footprint by over 35,000 tonnes.

In our commitment to continuously reduce our wider environmental footprint, we also focus on water usage and waste at our crafting facilities.

As a result of various investments in water recycling at our crafting sites, we increased our water recycling rate from 22% in 2018 to 23% in 2019.

We will improve the social and environmental footprints of our supply chain, primarily by choosing suppliers that comply with category-specific internationally recognised standards. For instance, in 2019 all our metal refiners were certified according to either the LBMA or the Responsible Jewellery Council standards.

We will improve our ability to trace the origin of our raw materials, including by ensuring that raw materials are conflict-free. In doing so, we're informed by the OECD Guidelines for Due Diligence Guidance for Responsible Business Conduct.

We will improve our disclosure of key suppliers and the structure of our supply chains. Since 2018, we have been disclosing our suppliers of silver grains, gold grains and diamonds, and we will extend this to other primary raw materials.