PROMOTIONAL TERMS AND CONDITIONS
CURRENT PROMOTIONS
View Pandora Club Birthday Offer Terms and Conditions
View Pandora Club Anniversary Offer Terms and Conditions
PANDORA CLUB MEMBER OFFER
SPEND $139 AND GET 20% OFF*
SPEND $169 AND GET 20% OFF + CHOOSE A FREE GIFT*
*Offer available from 1st – 13th May 2024. *Offer excludes Lab-Grown Diamonds and other items. Conditions and exclusions apply.
TERMS & CONDITIONS
• Pandora Club Member Exclusive Offer available from 12:00am AEST 1st May –11:59pm AEST 13th May 2024, while stocks last.Offer redeemable for Pandora Club Members in New Zealand Pandora ConceptStores, Outlet Stores and Online.
• Dates and times subject to change.
• Spend $139 and get 20% off offer excludes Pandora Lab-Grown Diamonds, Gift Sets, UNICEF, Studded Chain Collection and Disney 100.
• Qualifying spend of $139 must be met in one single transaction in order to receive 20% off.
• Qualifying spend of $169 must be met in one single transaction in order to receive 20% off + your choice of either the sterling silver bangle (593229C01) valued at $119or necklace chain (398283) valued at $99 as a free gift (Mother’s Day PWP Promotion).
• Pandora Club Members when eligible are welcome to participate in the offers mentioned above separately or in conjunction with one another.
• Terms and Conditions for the Mother’s Day PWP Promotion is available here should Club Members wish to redeem this offer alone:
• When redeeming both offers, any other promotional offer including the Pandora Club Birthday and Anniversary discount cannot be applied.
• Additionally, when redeeming both offers, the following exclusions apply to the 20% off offer: Pandora Lab-Grown Diamonds, Gift Sets, UNICEF, Studded Chain Collection and Disney 100.
• Purchases made before 1st May 2024 are not eligible for the spend and get 20% off offer.
• Offer is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
• Offer is not available with the purchase of Pandora Gift Card or e-Gift Card.
• If you change your mind and would like a refund on the item(s) purchased with the promotional offer(s) and the spend threshold is no longer met for either offer, the AU CONCEPT AND ONLINE discounted item(s) and/or free gift must be returned. If the discounted item(s) and free gift cannot be returned, the purchased item(s) maybe exchanged, or the value of the item may be transferred onto a Pandora gift card which cannot be exchanged for cash.
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under New Zealand Consumer Law.
MOTHER’S DAY GIFT WITH PURCHASE PROMOTION
Receive an adjustable sterling silver necklace or sterling silver limited edition bangle
when you spend $169*
*Offer available from Wednesday 1st – Monday 13th May 2024 or while stocks last. Gift is limited to one per transaction. Terms and conditions apply.
TERMS AND CONDITIONS
In Store: *Pandora Club account must be attached to transaction to receive this offer.
• Offer available from 12:00am NZST 1st May – 11:59pm NZST 13th May 2024 in New Zealand Pandora Concept Stores, Participating Stockists, Outlet Stores and Online, while stocks last.
• Promotional dates and times are subject to change.
• Gift is only valid while stocks last.
• Gift is limited to one per transaction.
• Gift may be redeemed up to three times per customer.
• Qualifying spend of $169 must be met in one single transaction in order to choose between the sterling silver bangle (593229C01) valued at $119 or necklace (398283) valued at $99. One gift per transaction.
• Purchases made before or after this period are not eligible for this Gift.
• Offer is available in conjunction with the Pandora Club Birthday or Anniversary discount. Qualifying spend of NZ $169 must be met after the discount is applied in order to receive the free bangle or necklace gift.
• Offer is available in conjunction with Marvel Collector’s Box GWP and D100 Box GWP, Gift Sets, and markdown Sale items. Offer is not available in conjunction with any other promotional offer.
• Offer available on all Pandora products and packaging, excluding Pandora gift card or e-gift card purchases.
• Gift is available when a Pandora gift card or e-gift card is redeemed during the promotional period.
• Bangle gift is not available for purchase during the promotional period.
• For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under New Zealand Consumer Law.
GIFT SETS
TERMS AND CONDITIONS
• Cycle B Gift Sets available from 22nd February 2024 and Cycle C Gift Sets available from 4th April 2024 for a limited time only, in Australian and New Zealand Pandora Concept Stores, Online and Participating Stockists.
• Gift Sets not available in Pandora Outlet Stores.
• Gift Sets available while stocks last.
• Cycle B Gift Set Descriptions:
o Timeless Gift Set B802379 available in one size only (45cm). Gift set price is AU $179/NZ $199 valued at RRP AU $228/NZ $258.
o Timeless Pearl Gift Set B802380 available in one size only (45cm). Gift set price is AU $199/NZ $229 valued at RRP AU $258/NZ $308.
• Cycle C Gift Set Descriptions:
o 14k Gold Plated Infinity Heart Gift Set B802381 available in one size only (45cm). Gift set price is AU $249/NZ $299 valued at RRP AU $318/NZ $368.
o Bracelet and Infinity Heart Gift Set B802383. Gift set price is AU $149/NZ $169 valued at RRP AU $198/NZ $238.
o Rose Necklace Gift Set B802385 available in one size only (60cm). Gift set price is AU $99/NZ $119 valued at RRP AU $138/NZ $158.
o Pink Opal Gift Set B802384. Gift set price is AU $119/NZ $139 valued at RRP AU $148/NZ $178.
o Rose Gift Set B802382 available in one size only (45cm). Gift set price is AU $139/NZ $159 valued at RRP AU $188/NZ $218.
• Offer not valid in conjunction with Pandora Club Birthday discount and Anniversary discount.
• Individual items specified within the Gift Sets cannot be substituted with alternative items.
• Promotional gift set pricing only applicable for a limited time, while stocks last.
• Pricing does not apply when items are bought separately.
• Gift set availability will vary for each store.
• For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.
VALENTINE’S DAY GIFT SETS 2024
TERMS & CONDITIONS
• Valentine’s day gift sets available from 4th January 2024 for a limited time only, in Australian and New Zealand Pandora Concept Stores, Online and Participating Stockists, while stocks last.
• Gift Sets not available in Pandora Outlet Stores.
• Individual items specified within the Gift Sets cannot be substituted with alternative items.
• Some items included in the Gift Sets may not be available for individual purchase.
• Promotional gift set pricing only applies to pre-bundled gift sets. Promotional pricing does not apply when items are bought separately.
• Gift Sets are subject to stock availability and will vary from store to store.
• Promotional gift set pricing is not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
• For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• For Change of Mind Exchanges, you must return the complete Gift Set. Individual items within the Gift Sets cannot be exchanged or returned.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.
• GIFT SETS DESCRIPTIONS
• Silver Locket Gift Set B80309 includes 393052C00 and 793066C01 available in one size only. Gift set RRP is AU $148/NZ $168 valued at AU $109/NZ $129.
• Love Necklace & Earring Gift Set B80311 includes 290528CZ and 393076C01 available in one size only. Gift Set RRP is AU $139/NZ $159 valued at AU $188/NZ $218
• Love Bracelet Gift Set B80312 includes 793055C00 and 590719 available in 16cm – 23cm. Gift Set RRP is AU $99/NZ $119 valued at AU $138/NZ $158.
• Padlock Double Dangle Gift Set B80310 includes 793119C01 and 599539C00 Bracelet available in 16cm – 23cm. Gift Set RRP is AU $149/NZ $169 valued at AU $198/NZ $228.
• Elevated Heart Gift set B80313 includes 393099C01 and 293097C01 available in one size only. Gift Set RRP is AU $199/NZ $229 valued at AU $238/NZ $278.
• Sparkling Red Heart Gift Set B802000 includes 292549C01 and 392542C01 Necklace available in one size only. Gift Set RRP is AU $149/NZ $169 valued at AU $188/NZ $218.
• Gold Heart Gift Set B80314 includes 268427C01 and 368425C01. Necklace available in one size only. Gift Set RRP is AU $319/NZ $369 valued at AU $398/NZ $468.
BIRTHSTONE GIFT SETS 2023
TERMS & CONDITIONS
• Birthstone Gift Sets available for a limited time only, in New Zealand Pandora Concept Stores, Online and Participating Stockists.
• Gift Sets not available in Pandora Outlet Stores.
• Birthstone Gift Set Descriptions:
Birthstone Bracelet Gift Set includes item 599652C01 and the choice of 1x birthstone charm (790064C01, 790064C02, 790064C03, 790065C01, 790065C02, 790065C03, 790065C04, 790065C05, 790065C06, 790065C07, 790065C08, 790065C09, 798854C01, 798854C02, 798854C03, 798854C04, 798854C05, 798854C06, 798854C07, 798854C08, 798854C09, 798854C10, 798854C11, 798854C12).
Promotional Pricing is NZ $149 valued between NZ $168-$178.
Add a choice of 1x Earrings (292334C01, 292334C02, 292334C03, 292334C04,
292334C05, 292334C06, 292334C07, 292334C08, 292334C09, 292335C01, 292335C02, 292335C03) for NZ $60.
Promotional Pricing is NZ $209 valued between NZ $267-$277.
Birthstone Necklace Gift Set includes an O pendant (398296), a necklace chain
(590200-45, 590200-60 OR 590200-75) and the choice of 1x birthstone charm
(790064C01, 790064C02, 790064C03, 790065C01, 790065C02, 790065C03, 790065C04, 790065C05, 790065C06, 790065C07, 790065C08, 790065C09, 798854C01, 798854C02, 798854C03, 798854C04, 798854C05, 798854C06, 798854C07, 798854C08, 798854C09, 798854C10, 798854C11, 798854C12).
Promotional Pricing is NZ $169 valued from NZ $197-$207.
Add a choice of 1x Earrings (292334C01, 292334C02, 292334C03, 292334C04, 292334C05, 292334C06, 292334C07, 292334C08, 292334C09, 292335C01, 292335C02, 292335C03) for NZ $60.
Promotional Pricing is NZ $229 valued from NZ $286-$296.
• Individual items specified within the Gift Sets cannot be substituted with alternative items.
• Promotional gift set pricing only applicable for a limited time, while stocks last.
• Gift Sets are subject to stock availability and may vary from store to store.
• Promotional gift set pricing not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
• For change of mind returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under New Zealand Consumer Law.
FREE COLLECTOR’S BOX
Receive a limited edition Disney 100 collector’s box when you purchase any product(s) from the Disney 100 series*
*Available from 4th October 2023 for a limited time only, while stocks last.
Terms and conditions apply.
TERMS & CONDITIONS
• Offer available from 4th October 2023 for a limited time only, while stocks last in participating Pandora Concept Stores, Stockists and Online.
• Offer not available in Pandora Outlet locations.
• Dates subject to change.
• Gift may be redeemed up to 3 times per transaction.
• Gift is only valid whilst stock lasts.
• Purchases made before or after this period are not eligible for this offer.
• Gift is not available for purchase.
• Gift includes Disney x Pandora Collector’s Box (P11090) only and excludes any product featured in promotional artwork.
• Gift is not valid on the purchase of a Pandora gift card or e-gift card.
• Offer not available with any other promotional offer, including the Pandora Club Birthday and Pandora Club Anniversary discount.
• Gift is available when a Pandora Gift Card or E-Gift Card is redeemed during the promotional period.
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in addition to your rights under New Zealand Consumer Law.
• If you change your mind and would like a refund on an item purchased with the promotional offer, the gift must be returned. If the gift cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora gift card which cannot be exchanged for cash.
FREE COLLECTOR’S BOX
Purchase any three Marvel x Pandora products and
receive a free collector’s box
TERMS & CONDITIONS
.
• Offer available from 10pm NZDT 26th October 2022, while stocks last in participating Pandora Concept Stores, Stockists and Online.
• Offer not available in Pandora Outlet locations.
• Dates subject to change.
• Qualifying items must be purchased in a single transaction in order to receive the gift.
• Qualifying items include full priced Marvel x Pandora products only.
• Gift may be redeemed up to 3 times per transaction.
• Gift is only valid while stocks last.
• Purchases made before or after this period are not eligible for this offer.
• Offer not available with Pandora Club Birthday Offer and Pandora Club Anniversary discount.
• Gift is available when a Pandora gift card or e-gift card is redeemed.
• Gift is not available for purchase.
• Gift includes Marvel x Pandora Collector’s Box (P11086) only and excludes any product featured in promotional artwork.
• Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law and applies to purchased items only, and does not include the Gift.
• If you change your mind and would like a refund on an item purchased with the promotional offer, the Gift must be returned. If the Gift cannot be returned, the purchased item may be exchanged or the value of the item may be transferred onto a Pandora Gift Card.
IN-STORE PERSONALISED ENGRAVING SERVICE
TERMS AND CONDITIONS
• Selected Pandora engravable products can be engraved for $14.95.
• Engraving service is available at selected Pandora Concept Stores only.
• Please choose your engraved items carefully. All engraved items are considered FINAL SALE and cannot be returned or exchanged unless faulty.
• Pandora reserves the right to refuse any engraving order that, in Pandora's discretion, is offensive or violates the intellectual property rights of any third party.
• Engraving fee is not valid with any other promotional offer, including the Pandora Club Birthday and Anniversary discount.
PAST PROMOTIONS
AFTERPAY DAY PROMOTION
20% OFF CHARMS & CHARM BRACELETS*
*Offer available from 13th March – 18th March 2024 while stocks last. Take 20% off the
marked price on eligible items. Conditions and exclusions apply.
TERMS AND CONDITIONS
• Club Preview available from 12:00am AEDT 12th March – 11:59pm AEDT 13th
March 2024 while stocks last, in Australian and New Zealand Pandora
Concept Stores, Pandora Outlet Stores, Participating Stockists and Online.
• Offer available from 12:00am AEDT 13th March – 11:59pm AEDT 18th March
2024 while stocks last, in Australian and New Zealand Pandora Concept
Stores, Pandora Outlet Stores, Participating Stockists and Online.
• Dates and times subject to change.
• Offer excludes Studded Chain Collection, Gift Sets, UNICEF and D100 Items.
• Offer available on selected full priced and marked down sale Charms and
Charms Bracelets.
o In store: Take 20% off the marked price Instore.
o Online: 20% off discount is already applied. Prices as marked.
• Offer not valid in conjunction with any other promotional offer, including
Pandora Club Birthday discount and Anniversary discount.
• Offer in conjunction with the D100 GWP Box and Marvel GWP Box.
• The promotional offer is not valid on the purchase of a Pandora Gift Card or
e-Gift Card.
• Offer is available when a Pandora Gift Card or e-Gift Card is redeemed
during the promotional period.
• Not limited to Afterpay payment method. Payment made through Afterpay,
please refer to afterpay.com for Afterpay terms.
• Purchases made before or after this period are not eligible for this offer.
• For Change of Mind Returns, applicable refunds provided will reflect the
purchase price of the item as displayed on the receipt.
• Pandora’s Change of Mind, Returns & Refunds Policy applies and is in
addition to your rights under Australian and New Zealand Consumer Law
LUNAR NEW YEAR BUNDLE SET 2024
TERMS & CONDITIONS
• Lunar New Year Bundle Set available from 4th January 2024 for a limited time only,
in Australian and New Zealand Pandora Concept Stores, Online and Participating
Stockists, while stocks last.
• Gift Set not available in Pandora Outlet Stores.
• Gift Set are subject to stock availability and may vary from store to store.
• Gift Set descriptions:
- Gift Set includes items 793054C01 or 763069C01 and 568777C01.
- Bracelet available in 17.5cm – 20.5cm.
- Gift Set RRP is AU $149/NZ $169 valued at AU $178/NZ $208.
• Individual items specified within the Gift Sets cannot be substituted with alternative items.
• Promotional gift set pricing is not available in conjunction with any other promotional offer, including Birthday discount or Anniversary discount.
• For Change of Mind Returns, applicable refunds provided will reflect the purchase price of the item as displayed on the receipt.
• For Change of Mind Exchanges, you must return the complete Gift Set. Individual items within the Gift Sets cannot be exchanged or returned.
• Pandora’s Change of Mind, Returns & Refunds Policy applies. Pandora’s Change of Mind, Return & Refunds Policy is in addition to your rights under Australian and New Zealand Consumer Law.