It's important that you follow the special care instructions for your Pandora jewellery, to ensure it sparkles for years to come. If you're unsure about how to care for your jewellery or would like more information, visit your local Pandora store.
Your Pandora jewellery should be the last thing you put on in the morning and the first thing you take off at night.
GENERAL CLEANING ADVICE
We recommend that you clean your Pandora jewellery with a soft toothbrush and warm soapy water (dishwashing detergent works best). If the dirt is hard to remove, soak the jewellery for five to ten minutes, before gently brushing the jewellery with the toothbrush.
Our gentle cleaning solution that's available in our Care Kits is a safe option to use for your Pandora Rose or Pandora Shine jewellery. However, if you are using an alternative brand, we recommend reading the instructions carefully to ensure it can be used on plated jewellery.
FRESHWATER CULTURED PEARLS & MOTHER OF PEARL
We recommend never soaking freshwater cultured pearls or mother of pearl in water or rubbing them harshly, as this could damage the nacre. Instead, wipe them with a soft, clean cloth that has been dampened by warm soapy water. Wearing pearls and mother of pearl is one of the best ways to care for it, as contact with natural skin oils helps maintain their lustre.
LACQUERED ARTIFICIAL PEARLS
If a lacquered artificial pearl (a crystal core coated with an innovative lacquer resembling the pearlescence of a pearl) is a little dusty, dust it with a clean, dry antistatic cloth. If dirt has built up, gently wipe it with a clean microfibre or lint-free cotton cloth that has been dampened in lukewarm soapy water, then pat it dry with a dry cloth.
Clean glass jewellery by gently wiping it over with a soft lint-free cloth that has been dampened with lukewarm, soapy water. Then wipe the glass with water (without soap) and pat the jewellery dry with a soft cloth.
To keep leather in good condition, you can wipe it gently with a soft, dry cloth. Remember to keep leather out of direct sunlight.
To clean fabric jewellery, run a slightly dampened white cottom cloth over it, taking care to not rub too vigorously.
To keep your Matte Brilliance jewellery sparkling, we recommend soaking it in our gentle cleaning solution, available in our Care Kits. Please take care while wearing your Matte Brilliance jewellery, as it could catch on delicate fabrics.
Each Pandora Murano glass charm is unique because of the small variations in the design, colour and size of each charm, which is hand-finished.
As genuine leather is a natural product, you might notice small, subtle changes as it ages. The leather may stretch over time, or you may notice variations in the colour. This is normal and part of the leather’s beauty.
OXIDISED & PLATED METALS
Oxidation and plating on metal does naturally fade over time. How long will depend on how well you take care of your jewellery. This is normal wear and tear, not a manufacturer's fault. To ensure your jewellery continues to sparkle for years to come, it's important to follow our care instructions.
Pandora offers a wide selection of bracelets that you can style with charms. Moments snake chain bracelets can be filled completely with charms, while Moments bangles can be filled halfway. Pandora Reflexions bracelets can be styled with 5 to 7 clip charms, while leather bracelets fit up to 7 charms.
Moments charms are compatible with Moments bracelets, while Pandora Reflexions Clip charms are compatible with Pandora Reflexions bracelets.
A bracelet or bangle will be a perfect fit when you can fit two fingers between the bracelet and your wrist. We recommend measuring your wrist and adding 1-2cm to allow for charms.